Effective Date: 06/03/2025

At SoCal Testosterone Clinic, your privacy and the protection of your personal health information are of utmost importance. This Privacy Policy explains how we collect, use, protect, and disclose the information you provide when you visit our website or engage our services.

By providing your phone number you consent to receive text messages from SoCal Testosterone Clinic regarding your inquiries, account updates, and other relevant information. Message frequency will vary. Message and data rates may apply. For assistance, reply HELP or contact (310) 737 - 2895. To stop receiving messages, reply STOP. No further messages will be sent. For details, see our Privacy Policy https://www.socaltestosterone.com/privacy-policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:

  • Name, date of birth, email address, phone number

  • Billing and insurance details

  • Appointment details and communication history

• Health Information (Protected Health Information or PHI):

  • Medical history, lab results, prescriptions, treatment plans

  • Communications related to diagnosis, treatment, or care

• Technical Information:

  • IP address, browser type, operating system, device information

  • Cookies, analytics data, and usage patterns

2. How We Use Your Information

We use your information to:

• Provide and coordinate TRT and men’s health care services

• Communicate appointment updates, lab results, and health recommendations

• Process billing and payments

• Improve our website functionality and patient services

• Comply with legal, regulatory, or law enforcement requirements

• Messaging frequency may vary

3. Sharing Your Information

We do NOT sell your information. We may share your data with:

• Authorized healthcare providers involved in your treatment

• Insurance companies for billing and claims processing

• Third-party service providers assisting with operations (e.g., labs, hosting)

• Government or legal authorities when required by law (e.g., HIPAA compliance)

All third parties are required to protect your information in accordance with applicable privacy regulations.

4. Data Security

We implement industry-standard safeguards to protect your information:

• Secure servers and encrypted transmissions (SSL)

• HIPAA-compliant electronic medical record (EMR) systems

• Access controls and staff training on privacy protection

5. Your Rights

You have the right to:

• Access and request a copy of your health records

• Request correction of inaccurate information

• Request restrictions on certain uses or disclosures

• Revoke consent to communications, where legally applicable

• File a complaint if you believe your rights have been violated

• Opt out by replying STOP

• Get more information by replying HELP

6. Cookies and Website Tracking

Our website may use cookies and third-party analytics (e.g., Google Analytics) to understand usage patterns and improve user experience. You can disable cookies via your browser settings.

7. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.

8. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your information, contact:

SoCal Testosterone Clinic
488 S San Vicente Blvd, Los Angeles
(310) 737 - 2895
socaltestosterone@gmail.com